— SUPPORT
Contact
One address for everything: questions, bug reports, ideas, privacy requests and help with the Confluence apps.
Report a bug
Say which editor, your browser and device, what you did, what you expected and what happened instead. A screenshot helps.
A share link reproduces your diagram exactly, but it contains the whole document. Remove anything confidential first.
Email a bug report →Suggest an idea
Tell us what you are trying to do, and the code or diagram you would like to end up with. The roadmap shows what is already planned.
Email an idea →Privacy request
Ask what we hold about you, or have it deleted. We hold nothing unless you have emailed us. Documents in your browser or your Confluence site are under your control. The privacy policy has the details.
Email a privacy request →Confluence apps
Name the app, your Confluence site address (yoursite.atlassian.net) and what you see. Don’t send page content you are not allowed to share. Setup and usage guides: Drawtabase, Drawpenapi, Drawmaid, Drawlize and Drawuml.
Email about Confluence →Found a security problem? Email us with “Security” in the subject, and give us a chance to fix it before you publish it.
There is no contact form or support line. The service has no backend, so email is the only channel. What happens to your message is described in the privacy policy.